User Journeys
Sponsor Portal end-to-end workflows for managing sponsorships and campaigns
User Journeys are end-to-end workflows for sponsors to manage their company presence, campaigns, and track ROI from their sponsorship investment.
Journey Index
Account & Profile
| ID | Journey | Description |
|---|---|---|
| UJ-S-001 | Sponsor Login | Authenticate to Sponsor Portal |
| UJ-S-002 | Manage Company Profile | Edit directory listing and company info |
Sponsorships
| ID | Journey | Description |
|---|---|---|
| UJ-S-003 | View Opportunities | Browse available sponsorship packages |
| UJ-S-004 | Manage Sponsorships | View and manage active sponsorships |
| UJ-S-005 | Create Campaign | Create and manage ad campaigns |
| UJ-S-006 | Manage Assets | Upload and organize creative assets |
| UJ-S-007 | Campaign Analytics | Track campaign performance |
| UJ-S-008 | Sponsor Event | Assign sponsorship to events |
Careers / Job Board
| ID | Journey | Description |
|---|---|---|
| UJ-S-009 | Post Job | Create new job listing |
| UJ-S-010 | Manage Postings | Edit and manage job posts |
| UJ-S-011 | Job Performance | View job listing statistics |
Directory & Leads
| ID | Journey | Description |
|---|---|---|
| UJ-S-012 | Receive Leads | View and manage directory inquiries |
| UJ-S-013 | Manage Pipeline | Track lead status and outcomes |
| UJ-S-014 | Directory Stats | View directory listing analytics |
Support
| ID | Journey | Description |
|---|---|---|
| UJ-S-015 | Submit Ticket | Request sponsor support |
Analytics & ROI
| ID | Journey | Description |
|---|---|---|
| UJ-S-016 | View Analytics | Track overall sponsorship ROI |
| UJ-S-017 | View Credits | Monitor sponsorship credits balance |
| UJ-S-018 | Create Offers | Set up member offers/discounts |
Detailed Journeys
Manage Campaigns
Complete workflow for creating ad campaigns with placements, assets, and budget tracking
Receive Leads
Full lead management from notification to conversion tracking
Journey Structure
Each detailed journey page includes:
- Overview: Actor, goal, trigger, outcome, related specs
- Preconditions: What must be true before journey starts
- Flow Diagram: Mermaid flowchart of the journey
- Detailed Steps: Step-by-step with UI examples
- Analytics: Metrics and reporting available
- Related Entities: Data model cross-references
- Acceptance Criteria: Frontend, Backend, Permissions, Business Rules
More detailed journey pages will be added for job posting and analytics workflows.