MemberPulse V3
Modern membership management platform for professional associations and member-based organizations
About MemberPulse
MemberPulse V3 is a complete rebuild of our membership management platform, designed with a modern technology stack optimized for professional associations. The platform delivers 46 features across four categories:
- CORE - Memberships, Events, Resources, Customer Support
- ENGAGE - Learning Management System (LMS), Business Directory
- MONETISE - Sponsorships, Job Board, Revenue Generation
- SYSTEMS - APIs, WordPress Plugin, Integrations (Stripe, Xero, Salesforce, HubSpot)
The platform uses a single-tenant architecture where each organization gets their own isolated instance with dedicated database for complete data isolation and portability.
Download the complete MemberPulse reference document for detailed product information.
Overview
MemberPulse is a comprehensive membership management platform designed for professional associations and organizations. It features four specialized portals, each tailored to specific user needs.
Power-user interface for platform administrators. Create and manage users, clients, and members. Configure global settings and integrations. Impersonate any user for support and troubleshooting.
Operational control panel for association staff. Manage memberships, events, courses, resources, CPD, business directory, sponsorships, jobs, and support tickets. Full reporting and integration management.
Self-service workspace for association members. Browse events, enroll in courses, access resources, track CPD progress, explore the business directory, search job listings, and manage membership.
Self-service experience for corporate sponsors. Run advertising campaigns, purchase sponsorships, manage directory listings, post job openings, and track ROI with detailed analytics.
Quick Links
| Feature | Description | Documentation |
|---|---|---|
| Membership Management | Create, manage, and track member records | Client Guide |
| Membership Plans | Configure pricing tiers and benefits | Client Guide |
| Revenue Tracking | Monitor membership revenue and forecasting | Client Guide |
| CPD Management | Configure and track continuing professional development | Client Guide | Member Guide |
| Group & Corporate Plans | Manage organizational memberships | Client Guide |
| Event Management | Create and manage events with ticketing | Client Guide | Member Guide |
| Ticket Management | Configure ticket types and pricing | Client Guide |
| Attendance Tracking | QR check-in and attendance reports | Client Guide |
| Learning Management (LMS) | Course creation and delivery | Client Guide | Member Guide |
| Course Creation | Build courses with lessons and quizzes | Client Guide |
| Certifications | Issue branded certificates | Client Guide | Member Guide |
| AI Question Generation | Auto-generate quiz questions from content | Client Guide |
| Resource Library | Manage downloadable resources | Client Guide | Member Guide |
| Business Directory | Company listings with lead generation | Client Guide | Member Guide |
| Lead Generation | Capture and route directory inquiries | Client Guide | Sponsor Guide |
| Sponsorship Management | Manage sponsor packages and campaigns | Client Guide | Sponsor Guide |
| Job Board | Post and manage job listings | Client Guide | Member Guide | Sponsor Guide |
| Help Center | Knowledge base and support articles | Client Guide | Member Guide |
| Support Tickets | Manage member support requests | Client Guide | Member Guide |
| Community | AI-generated content and member engagement | Client Guide | Member Guide |
| Stripe Integration | Payment processing and invoicing | Client Guide | Admin Guide |
| Xero Integration | Accounting synchronization | Client Guide | Admin Guide |
| Salesforce Integration | CRM synchronization | Client Guide | Admin Guide |
| HubSpot Integration | Marketing automation sync | Client Guide | Admin Guide |
| WordPress Plugin | Website integration | Client Guide | Admin Guide |
| Embedded Widgets | Website embeddable components | Client Guide | Widget Guide |
| Data Export | Export member and organization data | Client Guide | Member Guide |