Portal Overview
Member-facing portal for accessing membership benefits, events, courses, and resources
Overview
The Member Portal is the primary interface for members to access their membership benefits, register for events, take courses, and engage with the organization.
New members should start with Onboarding to complete their profile.
What Members Can Do
Profile & Membership
Manage profile, view membership status, access invoices
CPD Tracking
Track CPD points, view certifications, log activities
Events
Browse events, purchase tickets, check-in
Learning
Enroll in courses, track progress, earn certificates
Resources
Access resource library and downloads
Directory
Browse business directory, manage company profile
Careers
Search job listings from sponsors
Support
Search help articles, submit support tickets
Access Levels
| Feature | All Members | Premium Only |
|---|---|---|
| Profile management | ✅ | ✅ |
| Public events | ✅ | ✅ |
| Member-only events | ✅ | ✅ |
| Free courses | ✅ | ✅ |
| Premium courses | ❌ | ✅ |
| Full resource library | ❌ | ✅ |
| CPD tracking | ✅ | ✅ |
| Directory access | ✅ | ✅ |
| Support | ✅ | ✅ |
Acceptance Criteria
Frontend
- UI supports the workflows described on this page.
Backend / API
- Backend behavior supports these workflows (data fetch, mutations, exports).
Permissions
- Access is restricted per the Capabilities matrix (or role rules) for this area.
Business Rules
- All business rules described on this page are enforced.
Error Handling
- User-visible errors are clear and recoverable where possible.