Member Onboarding
Complete your profile to access member portal features
Overview
Members who sign in without a member profile are redirected to /member/profile to complete onboarding.
Who This Applies To
- Member accounts (
ROLE_MEMBER) - Does not affect client admins, sponsors, or platform admins
Onboarding Steps
- Sign in to the member portal.
- Complete your profile in My Profile.
- Save changes.
Access After Onboarding
Member features unlock once a member profile exists.
Troubleshooting
If you cannot complete your profile or required fields are missing, contact your organization administrator.