MemberPulse

Membership Plans

View available plans and manage your membership

View available membership plans and manage your current membership.

Current Membership

View your active membership:

  • Plan name
  • Status (active, expiring, expired)
  • Expiry date
  • Auto-renewal status
  • Benefits included

Available Plans

Browse membership options:

  • Plan comparison
  • Pricing (monthly/annual)
  • Benefits breakdown
  • Upgrade options

Plan Actions

ActionDescription
UpgradeMove to higher tier
DowngradeMove to lower tier (at renewal)
CancelCancel auto-renewal
RenewManually renew membership

Plan Change Workflows

Members can change plans in three common ways:

  1. Upgrade (effective immediately)
  2. Downgrade (scheduled for renewal by default)
  3. Switch billing period (monthly ↔ annual)

Upgrade

  • Upgrades are typically effective immediately.
  • If proration is enabled, the member is charged the prorated difference for the remainder of the current period.

Downgrade

  • Downgrades are typically scheduled for the next renewal (no mid-cycle downgrade by default).
  • The member retains current benefits until renewal.

Switch monthly/annual

  • Monthly → annual can be immediate (prorated) or scheduled at renewal (configurable).
  • Annual → monthly is typically scheduled at renewal to avoid refunds/partial periods (configurable).

Features

Membership Plans

Acceptance Criteria

Frontend
  • UI supports the workflows described in this feature.
Backend / API
  • Backend behavior supports this feature as documented.
Permissions
  • Access is restricted per the Capabilities matrix on this page (or equivalent role rules).
Business Rules
  • All business rules for this feature are enforced.
Error Handling
  • Error states return clear messages and appropriate HTTP status codes.

Implementation Contracts

Backend (API)

GET    /api/member/membership                # Current membership
GET    /api/membership-plans                 # Available plans (public)
POST   /api/member/membership/upgrade        # Upgrade plan
POST   /api/member/membership/change-period  # Switch monthly/annual billing
POST   /api/member/membership/schedule-downgrade # Schedule downgrade for renewal
POST   /api/member/membership/cancel         # Cancel auto-renewal
POST   /api/member/membership/renew          # Manual renewal

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