Member PortalProfile
Membership Plans
View available plans and manage your membership
View available membership plans and manage your current membership.
Current Membership
View your active membership:
- Plan name
- Status (active, expiring, expired)
- Expiry date
- Auto-renewal status
- Benefits included
Available Plans
Browse membership options:
- Plan comparison
- Pricing (monthly/annual)
- Benefits breakdown
- Upgrade options
Plan Actions
| Action | Description |
|---|---|
| Upgrade | Move to higher tier |
| Downgrade | Move to lower tier (at renewal) |
| Cancel | Cancel auto-renewal |
| Renew | Manually renew membership |
Plan Change Workflows
Members can change plans in three common ways:
- Upgrade (effective immediately)
- Downgrade (scheduled for renewal by default)
- Switch billing period (monthly ↔ annual)
Upgrade
- Upgrades are typically effective immediately.
- If proration is enabled, the member is charged the prorated difference for the remainder of the current period.
Downgrade
- Downgrades are typically scheduled for the next renewal (no mid-cycle downgrade by default).
- The member retains current benefits until renewal.
Switch monthly/annual
- Monthly → annual can be immediate (prorated) or scheduled at renewal (configurable).
- Annual → monthly is typically scheduled at renewal to avoid refunds/partial periods (configurable).
Features
Membership Plans
Acceptance Criteria
Frontend
- UI supports the workflows described in this feature.
Backend / API
- Backend behavior supports this feature as documented.
Permissions
- Access is restricted per the Capabilities matrix on this page (or equivalent role rules).
Business Rules
- All business rules for this feature are enforced.
Error Handling
- Error states return clear messages and appropriate HTTP status codes.
Implementation Contracts
Backend (API)
GET /api/member/membership # Current membership
GET /api/membership-plans # Available plans (public)
POST /api/member/membership/upgrade # Upgrade plan
POST /api/member/membership/change-period # Switch monthly/annual billing
POST /api/member/membership/schedule-downgrade # Schedule downgrade for renewal
POST /api/member/membership/cancel # Cancel auto-renewal
POST /api/member/membership/renew # Manual renewal